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Privacy Policy

MRCOOL HVAC Supply by Commerce Unlimited LLC("we", "us" or "our") values ​​your privacy and is committed to protecting your personal data. In this privacy policy we explain what personal information we collect, how we use this information, who we share it with and what rights you have in relation to your data.

1. Collected information

    When you visit our store, we may collect certain personal information from you, including, but not limited to:

    • Name, address and contact details (email address, telephone number, etc.).
    • Payment information (credit card details, billing address, etc.).
    • Information about your purchases and orders.
    • Preferences and interests you have shared with us.
    • Information you provide through customer service interactions, surveys or promotions.

    2. Use of your data

      We use your personal data for the following purposes:

      • Processing and completing your purchases and orders.
      • Providing customer service and support.
      • Improving and personalizing your shopping experience.
      • Informing you about offers, promotions, and newsletters for which you have signed up.
      • Conducting market research and analysis to improve our services.
      • Complying with legal obligations and enforcing our policies.

      3. Cookies

      We collect data for research purposes to better understand our customers and tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to https://mrcoolhvacsupply.com or the secure servers of a third party. We use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

      4. Disabling cookies

      Most browsers are set to accept cookies by default, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.

      You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

      The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

      5. Data sharing

        We will not sell, rent or otherwise make your personal information commercially available to third parties. However, we may share your information with trusted third parties who assist us in conducting our business, such as payment processors, shipping companies and IT service providers. These third parties are contractually obligated to maintain the confidentiality of your information.

        We may also disclose personal information when we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure the safety of our users.

        6. Data security

          We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or manipulation. Despite our efforts, we cannot provide an absolute guarantee for the security of your data.

          7. Your rights

            You have certain rights in relation to your personal data. These include:

            • The right to request access to the personal data we hold about you.
            • The right to correct incorrect or incomplete data.
            • The right to withdraw your consent to data processing at any time (where applicable).
            • The right to object to certain processing, such as direct marketing.
            • The right to have your data erased in certain circumstances.
            • The right to request data restriction in certain situations.

            If you wish to exercise any of these rights or have any questions about our privacy policy, please contact us using the contact details below.

            8. Changes to the Privacy Policy

              We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and the date of the last update will be updated at the top of the page. We encourage you to check this page periodically for any changes.

              9. Contact details

                If you have any questions about our privacy policy or your personal information, please contact us at:

                Business Address:
                MRCOOL HVAC Supply by Commerce Unlimited LLC
                22571 SE 313th PL, Black Diamond
                WA 98010
                United States

                EIN: 99-2993778
                DUNS: 132128346

                Business hours: Monday to Friday 9:00 am - 5:00 pm PST

                Phone: +1 833-928-0535
                Email: support@mrcoolhvacsupply.com

                 

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