Delivered on time with no damage. Instructions fairly clear. Actual DIY installation went smoothly. Although home owner must have an aptitude for such a project. Sales personnel top notch. MRCOOL telephone technical help desk was, well, helpful sorting out a misprint in the manual concerning power requirements for my unit. Project took three days to complete by myself except I had a friend help to lift the outside hefty condenser unit onto the stand. Operating wonderfully for two days now. However it will take me a little time to sort out all the functions of the remote control. Overall, a good experience. Thanks for asking.
I had a hvac tech install the unit I bought. It was very simple and easy for him to do everything. Now I know alot more about hvacs too!
The unit fit perfectly for what my wife and I were looking for. After it was installed we haven't had a single issue and feel like we are able to have peace of mind with the quality of how well it runs.
I was in a hurry to have this get installed and the team at MRCOOL HVAC Supply helped me do that. I would suggest purchasing from them if you're in a rush!
I think installing it was pretty easy based off the looks of it. I watch the HVAC tech install everything and it looked simple. Only took an hour and then was able to start the unit up.
I had never bought a MRCOOL unit before so I did'nt know what I was getting myself into. However, it seems as though everything I needed was in the unit I bought so I have a very high level of respect for the brand now. I will be buying MRCOOL units going forward now.
