Installation manual needs to be updated to include 5th gen products.

Delivered on time with no damage. Instructions fairly clear. Actual DIY installation went smoothly. Although home owner must have an aptitude for such a project. Sales personnel top notch. MRCOOL telephone technical help desk was, well, helpful sorting out a misprint in the manual concerning power requirements for my unit. Project took three days to complete by myself except I had a friend help to lift the outside hefty condenser unit onto the stand. Operating wonderfully for two days now. However it will take me a little time to sort out all the functions of the remote control. Overall, a good experience. Thanks for asking.

I had a hvac tech install the unit I bought. It was very simple and easy for him to do everything. Now I know alot more about hvacs too!

The unit fit perfectly for what my wife and I were looking for. After it was installed we haven't had a single issue and feel like we are able to have peace of mind with the quality of how well it runs.

I was in a hurry to have this get installed and the team at MRCOOL HVAC Supply helped me do that. I would suggest purchasing from them if you're in a rush!

I think installing it was pretty easy based off the looks of it. I watch the HVAC tech install everything and it looked simple. Only took an hour and then was able to start the unit up.

When I needed a new air handler I was in a bit of a panic. Thankfully MRCOOL HVAC Supply fulfilled my order in the same day and I recieved it in only 3 days. Really happy to work with you guys. You saved the day!

I had never bought a MRCOOL unit before so I did'nt know what I was getting myself into. However, it seems as though everything I needed was in the unit I bought so I have a very high level of respect for the brand now. I will be buying MRCOOL units going forward now.

Quick installation and new air was able to run through our house within minutes.

Very clean and tidy system that isn't too complex to install. If you are a handyman this should be a breeze to put together.

When we didn't have an air handler in our living room it would be super hot or way too cold depending on the temperature outside. Now that we installed this new unit our family has spent the most time together in the living room than ever before.

When I called MRCOOL HVAC Supply they were on the ball with fulfilling my order right away and calling me back to ensure I was all taken care of. This made me feel like they really cared and wanted to make sure I didn't have any concerns. Thank you guys so much I will be suggesting my friends and family to you!

I was able to get everything installed with a technician in 1 day without any problems. Great job with shipping it to me quickly also!

This unit is definitely a well made product. I wanted to support an Americna made brand and thankfully I recieved a unit that was made of quality.

Fits perfectly in the closet I put it in so nobody notices it there. Also, is not loud like our old unit was from another brand.

Impressed with how easy everything was to put together and install at our house. Very happy with it.

Simple to install. Happy with the unit and how it looks on our living room wall.

I'm content with how the unit looks and functions. It's very durable and came with all of the information I needed to feel like I purchased the right system.

This unit is large and moves alot of air for our home. Feels like it's heavy duty so I feel safe not having to worry about anything going wrong. MRCOOL was able to help me with everything I needed very fast and im thankful everything was installed without any hiccups.

The size of it isn;t too big which is what I was looking for because we don't have alot of room. Would suggest buying if you need a new unit fast.

Looks very good and has a color that mixes in with the house. Good buy in my book

I didn't realize hwo simple it would be to install. I am very satisfied with how everything went and the process from buying at MRCOOL HVAC Supply was great.

I hired an HVAC tech to install it for me. I think it looks good and has been running well since we got it. Thanks!

I purchased another brand before this and it was much more complicated. I was able to install everything myself in a day while taking my time. Would defintiely suggest this option over other brands out there.

I needed a new system quickly and MRCOOL HVAC Supply really was able to impress me by getting me everything quickly. Thank you guys for assisting me in a time of emergency!